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LEADER |
00882Nam#a22003015i#4500 |
001 |
ITUCSID000723 |
003 |
ITUC |
005 |
20071016114843 |
008 |
071016s1991||||sp a g|| |||1|||spa d |
020 |
# |
# |
|a 8479780010
|
040 |
# |
# |
|a ITUC
|b spa
|c ITUC
|
041 |
0 |
# |
|a spa
|
082 |
0 |
# |
|a 658.8
|2 20
|
092 |
# |
# |
|c 658.8
|a LAR
|
100 |
1 |
# |
|a Larrea, Pedro,
|d 1940-
|
245 |
1 |
0 |
|a Calidad de servicio :
|b del marketing a la estrategia /
|c Pedro Larrea.
|
260 |
# |
# |
|a Madrid :
|b Díaz de Santos,
|c 1991.
|
300 |
# |
# |
|a 274 p. :
|b il. ;
|c 24 cm.
|
504 |
# |
# |
|a Bibliografía: p. 269-274.
|
650 |
# |
7 |
|a Marketing
|2 spines
|
650 |
# |
7 |
|a Planificación estratégica
|2 spines
|
650 |
# |
7 |
|a Competitividad
|2 spines
|
653 |
# |
# |
|a Servicio al cliente
|
653 |
# |
# |
|a Calidad de servicios
|
908 |
# |
# |
|a imp
|
930 |
# |
# |
|a 1075
|d pre
|
952 |
# |
# |
|w 071016
|p ITUC1075
|a ITUC
|b ITUC
|o 658.8 LAR
|y IMP
|
999 |
a |
|
|r aciela Cicognani
|