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|a 9789702615156
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|c OEO
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|a 658.8
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092 |
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|c 658.8
|l L898
|a Lovelock, Christopher H.
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100 |
1 |
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|a Lovelock, Christopher H.
|4 aut
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1 |
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|a Marketing de servicios :
|b personal,tecnología y estrategia /
|c Christopher Lovelock, Jochen Wirtz.
|
250 |
# |
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|a 6ta ed.
|
260 |
# |
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|a México :
|b Pearson/Prentice Hall,
|c 2009.
|
300 |
# |
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|a xx, 648 p. :
|b ill. ;
|c 29 cm.
|
440 |
# |
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|a Pearson educación
|p área administrativa
|
504 |
# |
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|a Incluye bibliografía referencia e índices
|
650 |
# |
7 |
|a Industrias de servicios
|2 isoc
|
650 |
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7 |
|a Marketing
|2 isoc
|
650 |
# |
7 |
|a Ocupaciones
|2 unbis
|
650 |
# |
7 |
|a Gestión
|2 unbis
|
653 |
# |
# |
|a Atención del cliente
|
700 |
1 |
# |
|a Wirtz, Jochen,
|e colab.
|
856 |
# |
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|u Tabla de contenidos: http://www.loc.gov/catdir/toc/ecip0618/2006024219.html
|
866 |
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|a 1 ej.
|
908 |
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|a imp
|
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|a COM
|b 25518
|c Ediciones Hector Macchi
|d $196
|
930 |
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|a 61074
|c 1
|d sal
|
999 |
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|a Panelo, Sonia
|